Terms and Conditions
Welcome to Retain Right Solutions! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this site or using our services, you agree to the following terms.
1. Services
We provide retention recovery services for contractors and subcontractors in the construction industry. Our goal is to help you recover retention payments that are withheld due to legal, financial, or contractual reasons. Please note that our services are designed to improve your cash flow but are not a guarantee of payment recovery in all cases.
2. Eligibility
By using our services, you confirm that you:
- Are 18 years or older
- Have the legal authority to enter into a binding agreement
- Are acting on behalf of a construction-related business
3. Payment
Payment for our services is based on a fee structure agreed upon prior to engagement. Fees may include consultation fees, recovery percentages, or other costs that will be communicated clearly in your contract.
4. Client Obligations
To ensure smooth service, clients must provide:
- Accurate contract details and project information
- Timely communication throughout the recovery process
- Access to necessary documents and records related to retention
5. Service Limitation
Our services focus on retention recovery related to construction projects. While we strive to achieve favourable outcomes, RetainRight Solutions is not responsible for:
- Delays caused by third-party disputes
- Legal outcomes beyond our control
- Inaccurate or incomplete client information affecting the recovery process
6. Privacy Policy
We value your privacy. Personal and business information collected during the service process will be handled in accordance with our Privacy Policy. We use your data solely to provide and improve our services.
7. Dispute Resolution
In case of disputes regarding retention recovery, we will use negotiation and, where necessary, legal avenues to resolve the issue. Clients agree to cooperate during the resolution process.
8. Changes to Services or Terms
RetainRight Solutions reserves the right to update or modify these terms at any time. Changes will be posted on our website, and by continuing to use our services, you accept the revised terms.
9. Governing Law
These terms are governed by the laws of the United Kingdom. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in the United Kingdom.
10. Contact Us
For any questions about our terms and conditions or services, please contact us at retainrightsolutions.co.uk/contact-us